Refund and Policy

Customer satisfaction is our top priority at viveRouters. If you’re not completely satisfied with your purchase, we offer a clear return and refund policy.

Returns:

  • You have 30 days from the date of purchase to initiate a return.
  • To request a return, please contact us at support@viverouter.com for a return authorization.

Conditions for Return:

  • Items must be returned in their original condition and packaging.
  • A restocking fee may apply for opened items.

Refunds:

  • Refunds will be processed within 7-10 business days after we receive the returned item. Please note that shipping costs are non-refundable.

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